Pick one decision point on a single workflow where stalls, reworks, or escalations are the norm. Fill in the five lines with the people who live the work.
Most leaders find it useful as a quick diagnostic: if it’s this unclear for one workflow, what about the others?
One decision point. Five lines. Ten minutes.
“Our team makes dozens of these decisions every shift.
We started with one decision point —
and then applied it across the plant.”
Plant Manager, Automotive Components Manufacturer
A two-page read that explains why decision clarity breaks down, what the card is actually diagnosing, and what to do next.
The card tells you where clarity is missing. The brief tells you why that matters and what to do about it.
Two pages. It covers the structural reasons decision clarity breaks down on the floor, what the card is actually revealing, and how to use that information — whether you work through it on your own or bring someone in.